Medical Receptionist | Reception| Banawe, Quezon City |Full-time |Date Posted: January 29, 2025
We’re looking for a Medical Receptionist to be the welcoming face of our healthcare facility. In this important role, you’ll serve as the primary point of contact for patients, making sure they feel supported from the moment they arrive to the moment they leave.
What You’ll Do
- Patient Interaction: Greet and assist patients in person and over the phone with professionalism and courtesy
- Appointment Scheduling: Coordinate doctor-patient appointments and update schedules using Google Calendar
- Patient Preparation: Inform patients about pre-appointment requirements or special instructions
- Data Management: Accurately encode patient details, examinations, and results into the system
- Payment and Billing: Handle payments, issue receipts, and update accounts receivable records
- HMO Processing: Facilitate HMO approvals and ensure all required documentation is complete
- Form Preparation: Prepare medical forms and waivers such as patient information sheets, consent forms, and HMO documents
- Communication: Relay information between departments and patients, ensuring timely follow-ups
- Results Management: Sort, release, and coordinate the dispatch of medical test results
- Inventory and Supplies: Monitor stock levels of office supplies and medical forms
- Financial Handling: Manage petty cash and perform related administrative tasks
Experience and Expertise
- Graduate of any four-year course
- At least six (6) months of experience in a related field is an advantage
- Fresh graduates are welcome to apply